About

FAQ

• Where is the store based?

  London, United Kingdom

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  USA: 5­-8 business days
  Canada: 6-­12 business days
  World: 10­-20 business days
  Your order will be sent out on average within 3 days of ordering

• My order never arrived, what do I do?

  If your order didn't end up arriving, be sure to let us know!
  First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, we'd be happy to send you another order to the correct address, however, it will have to be at your cost.

  If the shipping address was correct, get in touch with us at [email protected] making sure you quote your order number. We'll see what can be done.

• International Shipping Problems

  International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.

• International Shipping Problems

  International shipments may incur customs fees. The customs policy is different in each country, and the fee is usually based on a variety of factors like weight, value, and size.

• Where can I view your art?

  Instagram username is @ranerrim

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.